The most common questions from our new customers and our regular customers are:
- What is the difference between deep and regular cleaning?
- What is included in deep cleaning and what is included in regular cleaning?
- How often should I order deep cleaning?
- How much does it cost?
- Can I order regular maintenance cleaning if my house needs a deep cleaning?
- Is move in/out cleaning the same as a deep cleaning?
Deep cleaning is considered as one time initial service and normally takes twice as much time as regular (light) maintenance cleaning. Customer has to spend initially more money, however this one time investment will never disappoint you. Regular cleaning can be one time service if you just moved in or your current cleaner can make it, however in most cases it is considered as repeating maintenance service. Very important is to understand that regular cleaning is maintenance cleaning (there is no time for extra hard scrubbing, removing heavy dust build up, or removing hard water deposits on shower glass). If you need to have done those things previously mentioned, you will definitely need to start with a deep cleaning first. Deep cleanings will basically prepare your house for regular maintenance light cleaning. Sometimes customers think that their houses doesn’t need a deep cleaning in order to save money. Unfortunately when we would provide light cleaning for house that needs good deep cleaning customer will be disappointed with a results cos cleaners will have not enough time to clean properly or finish the whole house and also cleaners will have to move to another customer that we schedule right after your house. Our company is using system that avoid this unpleasant situations. Even if we give you estimate over the phone there is another layer of protection where cleaners will confirm estimate we gave you over the phone before they start to clean your house. So customers will be aware about current situation.
DEEP CLEANING IS NOT THE TOP OF THE ICEBERG. What is total cleaning?
Regular cleaning is maintenance cleaning and it’s main goal is to keep your house clean in the same condition as was after a initial deep cleaning. Deep cleaning however on the other side is deep detail orientated, complex cleaning where you using more wet scrubbing than during maintenance cleaning. Generally speaking deep cleaning cover more extras than light regular cleaning. But You have to understand that deep cleaning is not top of the iceberg in cleaning. Higher intensity and quality is to order a TOTAL CLEANING WHICH IS usually 2 times AS MUCH EXPENSIVE THAN A DEEP CLEANING. Total cleaning is considered when customer is claiming every little tiny dirt that is visible from less than 10 inches. So cleaners really have to get close enough to even see it. Deep cleaning cover visible areas which you can see from standing position. Also total cleaning is when dirt is possible to remove only if you repeat more than 3 times. Every dirt is possible to remove if you spend 3 and more times than normally during scrubbing. It is not about product. It is about how many times you repeat scrubbing. Such repeating process can however cost customer much more than a deep cleaning.
DEEP DIVE
First very important difference between deep and regular cleaning is that during deep cleaning cleaners will bring ladder to reach higher tops. (Top refrigerator, tops shelves, Chandeliers, tops on cabinets, high ceiling fans) Another very important difference is that during deep cleanings cleaners move all light furniture and clean behind and under them. Customers expecting this and houses definitely need it ones in a while.
Both regular and deep cleanings includes cleaning of entire house. Baseboards, Blinds, Kitchen, Bathrooms, Floors, Dust. However deep cleaning is more detail orientated and that is also why it takes longer than regular cleaning. For example if you have shower door with hard water deposit build up on it that is hard job for cleaners to remove it and in order to get results cleaners basically have to scrub the water stains 2 -3 times in row. During deep cleaning cleaners have time to wipe down or scrub baseboard in whole house with wet cloth or brush. During regular cleaning however there in time only quickly dust it with duster. If your blinds or shutters need to be wipe down with wet cloths one by one, you basically asking for deep cleaning. If your blinds or shutters need just quick dusting with duster regular cleaning is enough.
WHAT IF SOME PLACES IN YOUR HOUSE NEED A DEEP WORK AND SOME PLACES LIGHT WORK?
In this case is better to hire company who charge hourly because cleaners will always choose the most efficient way how to clean your house and will be able to clean your house faster. If you get deep cleaning estimate for 4 hours and it takes only 3 hours we charge accordingly.
HOW WE KNOW OVER THE PHONE THAT YOUR HOUSE NEED A DEEP OR REGULAR CLEANING?
We are asking right questions. Customer who lives in house longer than 5 months and never had professional cleaners before will most likely need a deep cleaning. Customer who moved into to house recently or customers who had professional cleaners 2 or 4 weeks ago they can start with light regular maintenance cleaning right away.
I DIDN’T HAVE CLEANING BEFORE LIVING IN MY HOUSE MORE THAN 5 MONTHS BUT I STILL THINK I AM ELIGIBLE FOR A REGULAR CLEANING
OK, in this case we highly recommend to order a deep cleaning anyway so there will be time to perform a deep cleaning in case your house need a deep cleaning. However if your house will need really only light cleaning cleaners will tell you before they start and we charge accordingly. Good tip is to look at your baseboards, blinds in whole house and if they need a wet cleaning process you most likely will need a deep cleaning. Another tip is when you will look at your shower and if there is a mold or will need scrubbing a water stains you most likely will need a deep cleaning. If your kitchen cabinets or floor need good wiping and moping you are asking for a deep cleaning. If your house is very dusty you need a deep cleaning.
IS A MOVE IN/OUT CLEANING ESTIMATE THE SAME AS A DEEP CLEANING ESTIMATE?
If your house is empty with not furniture inside you will need a move in/ out cleaning estimate. With that said even if the house is empty there is an extra space inside of all cabinets and closets that we have to clean compering with a deep cleaning where the house is not empty and people live in it. During move in/out cleaning there is a less work with dusting but dust doesn’t takes that much time comparing with cleaning inside cabinets in kitchen. Yes during a move in/out cleaning we clean deeply but to make clear what is what we call it a move in/out cleaning when house is empty and deep cleaning when people live in the house and have furniture inside.
If some construction work was done in your house recently you will need post-construction cleaning which can be move in/out post-construction cleaning or deep post-construction where in first case house is empty and second case house is not empty.